Policies

Confidentiality To respect confidentiality, patient information is not available through email. Patient information is sent through secured faxes and secured networked printers.

Supplies Warde Medical Laboratory will provide all of the necessary forms and supplies for specimen collection and transportation free of charge. To order supplies, complete, a Supply Requisition form and send it to Warde Medical Laboratory via courier. Supply requests may also be made by calling Client Services at 1-800-760-9969, or by emailing clientservices@wardelab.com. Your order will be processed promptly and delivered as quickly as possible.

Courier Services Courier service is available for transporting specimens from many locations in the Warde Medical Laboratory service area. This includes same day delivery in certain geographic areas or overnight delivery under controlled conditions. Special courier services can be established if appropriate arrangements are made. Please contact the Client Services Department to make any courier arrangements.

Marketing Support Additionally, WML will offer marketing assistance to any client institution to aid in the development of a client's own outpatient market share. Marketing materials and assistance are available through the Client Services Department.
These materials include:

new product information
technical articles on existing products
program descriptions

All marketing materials are suitable for transfer to forms with the client institution's letterhead.